“Built to Scale” eCommerce Show

$16M With A Four People Team: Planning Ahead, Outsourcing Work & Effective Hiring

October 11, 2021

An acquaintance of ours got to 16 million in revenue with only 4 people on their team. While this is a great situation to be in, there are also a lot of things that could go wrong. The growth stage is always exciting, but as quickly as a business can grow, it can also burn out. Today, we’re sharing tips on how business owners can avoid this crash and burn.

On this episode:

  • A little background about the business owner in this situation.
  • What we have seen happening in the industry with new competitors.
  • Why it pays to think ahead.
  • The next step this owner should take in his business.
  • The biggest issue he is facing due to this growth.
  • The benefit of having a bigger team.
  • How skilled team members can help you avoid mistakes.
  • How people can misrepresent themselves in the hiring process.
  • Why you shouldn’t put too much on one person in your team.
  • Why some businesses crash quickly.
  • The benefit of putting a person or story behind your business.
  • Ways you can increase your average order value.
  • When you should outsource your work and utilize outside resources.
  • What we’re always looking for in our agency and why.


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