“Built to Scale” eCommerce Show

Our Biggest Failure of 2020 : Hiring the Right Fit, Lessons, Challenges & Insights

April 21, 2021

There was a time last year when we failed in hiring the most important person for our organization. It’s a difficult topic to discuss. However, we think reflecting on this will not only help our team become stronger, but also help others listening. We can all learn how to improve our hiring processes as to not make this same mistake again.

On this episode:

  • The role that was supposed to be fulfilled and when.
  • Why we were hiring for this role at that time.
  • How the potential candidates didn’t work out.
  • COVID-19’s influence on the hiring process last year.
  • When hiring for this position resumed for a second time, and why this also failed.
  • What kind of experience we had using headhunters.
  • Resuming the hiring process for a third time and the challenges that came with this.
  • What does the hiring process look like?
  • What could have been done differently to make the whole process easier.
  • Why it’s important to define the needs for this role across teams.
  • Why awareness is key to improvement in general.
  • What can we take away from this experience and apply to hiring in the future?

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